Case Centre Pro is a case management system for companies who send staff to a clients premises to service equipment. It can be used in any industry sector, typical examples are: photocopier maintenance, IT support, software design and maintenance, artwork and printing, building services and property maintenance, pest control, and others.
We love helping small businesses. We love helping them to flourish by helping them to take orders and improve sales via their website. Case Centre Pro compliments any website by converting that order into a case task for any maintenance business to carry out by sending engineers to site. Case Centre Pro’s database then becomes … Read more
How often have you heard when on site “while you are here”, or simply “can you just”, or some other similar phrase from a client. The problem is that some of these requests are outside the scope of the time quoted for as it is additional work, and shockingly nearly 23% of businesses fail to … Read more
The staff and I would like to wish you all the very best for Christmas and a prosperous New Year and thank you for your custom during the year. I would also like to thank the team of Stuart and Fiona for their help during the year, and let them enjoy some time off with … Read more
After the vote on BREXIT, the pound weakened considerably against both the Euro and the US Dollar, making our prices page look simply wrong and out of date. In order to peg the prices as close as possible for our clients outside of Ireland, we will update our pricing policy on a monthly basis. We … Read more
We launched today a new version of our case management system, Case Centre Pro, that has a built in web app to allow maintenance staff, engineers and staff on the road at client premises access to the central database system with the intention of updating the history of cases in real time. Improving Customer Relationships … Read more
Very small businesses have a range of pressures, not just financial, that causes them to think twice about opting to invest in any form of case management software. This is a shame, as often, by investing only a little time as well as a small, and I do mean small, budget, it would give a … Read more
Our current versions of our case management system of Lite, Bronze, Silver, Gold, Platinum, Platinum Plus for Case Centre Pro looks like it is too complex across multiple industry sectors and difficult to understand and choose. We are therefore going to adopt a simpler version for each industry sector as follows… Lite Lite is aimed at … Read more