Client New Case Copy Email

New Case Email

When a new case is raised by a client’s user, Case Centre Pro automatically sends an email alert to the service provider.  A change request came in from a larger client of ours to be able to get a copy of this email alert, but only for their own users. The advantage of this for … Read more

New Features

CCP facelift

In our never ending quest to improve our software, we have today successfully rolled out a new version of Case Centre Pro with a new updates, new features, and improved searching. New look If you are using an Apple Mac, then the software will automatically adjust it’s style to look like Mac buttons, Mac input … Read more

New Small Business Free Version

We like helping smaller maintenance businesses to get ahead, so, we have launched a free version of our maintenance software, Case Centre Pro, with no time limits, no expiry, just the basics to help you get ahead.   So get ahead with your existing clients is easy, give them free access to the portal, and … Read more

Updates November 2017

We released today a minor update to Case Centre Pro, rolling up an irritation, some minor feature requests, and an intermittent coding error.  Overall these minor updates will be well received.  Read on if you wish to know the technical changes that were made. Minor Irritation Fixed Over the last year, both Firefox and Chrome kept caching … Read more

SMS Text Messaging

sms messaging

We have now added sending SMS text messaging to Case Centre Pro for both client contact and also for automatic monitoring of equipment alerts. SMS Text Messaging for Client Contact You can ensure that a client is reminded of an appointment by either manual or automatic reminders, simply set the appointment, and the text you … Read more

Santa’s Wish List: New Feature – Invoice Chasing

ccp christmas

Santa’s Wish List We listen to our clients who have small businesses and from time to time we ask if there is one function that would help them. Top of the Santa wish list this year is an invoice chasing module to help with outstanding and overdue payments from clients and to assist with improving … Read more