Skip to content
Case Centre Pro
  • Home
  • Features
    • Non Technical End Users
    • Tailoring
    • Website Integration
    • Reporting
    • Service Level Agreement (SLA) Warnings
    • Solutions Knowledge Base
    • Case History
  • Pricing
  • FAQ
    • Contractual FAQ
    • Data Protection FAQ
    • Technical FAQ
    • GDPR Policy
  • Sign Up
  • About
    • About Us
    • About Our Infrastructure
    • About Your Data Security
  • Contact
  • Login

Month: November 2020

Case Centre Pro on Twitter

20th November 2020 by Mark Smith
twitter

For those who prefer Twitter over Facebook, we have today set up a new account on Twitter @CaseCentrePro you can now follow us on Twitter too…

Categories Case Centre Pro, IT Support Software Tags CaseCentrePro, HelpDeskSoftware, HelpDeskSolutions, HelpDeskSystems, Twitter

Voodoo Design creates us some new graphics

9th November 2020 by Mark Smith
Case Centre Pro Header

We’re loving the new banner graphics from Voodoo Design.  Thanks Tris, we’ll plaster them all over social media..!

Categories Corporate, Help Desk Software, New Features, Voodoo Design Tags new graphics, voodoo design

Follow Us on Social Media

Facebooktwitterlinkedinyoutube

Search Our Website…

Posts

  • Case Centre Pro on Twitter

    twitterFor those who prefer Twitter over Facebook, we have today set up a new account on Twitter @CaseCentrePro you can now follow us on Twitter too... →

  • Voodoo Design creates us some new graphics

    Case Centre Pro HeaderWe're loving the new banner graphics from Voodoo Design.  Thanks Tris, we'll plaster them all over social media..! →

  • Thanking the NHS

    Thanking the NHS

  • St Patricks Day 2020

    Lá Fhéile PádraigWishing you all a fantastic St. Patrick’s Day Celebration. We are closed on bank holiday Tuesday 17th March 2020, so enjoy your day off and a well earned rest too. →

  • Merry Christmas 2019

    ccp christmasAll the staff at Mark Andrew Smith Limited would like to wish all our Case Centre Pro users a very Merry Christmas. We close on Friday 20th December 2019 and reopen on Monday 6th January 2020. →

  • Merry Christmas 2018

    ccp christmasAll the staff at Mark Andrew Smith Limited would like to wish all our Case Centre Pro users a very Merry Christmas. We close on Friday 21st December 2018 and reopen on Thursday 3rd January 2019. →

  • Client New Case Copy Email

    New Case EmailWhen a new case is raised by a client's user, Case Centre Pro automatically sends an email alert to the service provider.  A change request came in from a larger client of ours to be able to get a copy of this email alert, but only for their own users.… Read more… →

  • Recommends Tablets

    Recommending 10 inch tabletsMany small businesses tend to think of "we'll get an app".  This is perfectly fine for lightweight work, or perhaps for capturing a new sales lead, but, consider your field service engineers using a 5 inch phone screen all day long and the strain on their eyes and thumbs trying… Read more… →

  • VISA Card Problems

    I have something technical to say about the recent VISA card payment system being down for most of the EU.  Frankly, it is shocking for a company that size to be relying on a single piece of hardware that subsequently failed causing devastating card transaction problems in an age where… Read more… →

  • New Features

    CCP faceliftIn our never ending quest to improve our software, we have today successfully rolled out a new version of Case Centre Pro with a new updates, new features, and improved searching. New look If you are using an Apple Mac, then the software will automatically adjust it's style to look… Read more… →

  • How does a busy business owner enjoy a spa hotel?

    Many busy business owners would love to find a spa hotel in order to unwind, however, one consideration is always the office interruption and ensuring that their business is continuing in their absence. This can frequently lead to worry and constant phone calls. Well this can be simply avoided. When… Read more… →

  • Can Business Owners Relax?

    Business Owners HolidaysMany busy business owners would love to find a private beach in order to unwind, however, one consideration is always to be able to contact the office to ensure that their business is continuing in their absence.  This can frequently lead to worry and constant phone calls.  Well this can… Read more… →

  • Helping Small Businesses

    We love helping small businesses.  We love helping them to flourish by helping them to take orders and improve sales via their website. Case Centre Pro compliments any website by converting that order into a case task for any maintenance business to carry out by sending engineers to site.  Case… Read more… →

  • New GDPR Data Policy

    In readiness for the new GDPR (General Data Protection Regulation) laws that are coming in later this month, we have updated and published our updated data policies on our website for openness. Case Centre Pro has been GDPR Compliant for a number of months, so if you are not using… Read more… →

  • Improving Your Customer Services

    Improving your customer services could not be easier nor expensive with Case Centre Pro. We use our own software to ensure that all our clients are kept up to date with the progress of their requests. Here is what a client of ours recently said about our hosting services...   #CaseCentrePro #ImprovingCustomerServices →

  • St Patricks Day 2018

    Wishing you all a fantastic St. Patrick's Day Celebration. We are closed on bank holiday Monday 19th March 2018, so enjoy your day off and a well earned rest too. →

  • Valentines Day 2018

    valentines dayRoses are red, Violets are blue, I missed a comma, from line ten thousand and two... ...so what do we do?  We write bespoke apps for your business, making your life easier and more profitable.  Treat yourself this Valentines Day by spending more time with your loved one and less… Read more… →

  • New Small Business Free Version

    We like helping smaller maintenance businesses to get ahead, so, we have launched a free version of our maintenance software, Case Centre Pro, with no time limits, no expiry, just the basics to help you get ahead.   So get ahead with your existing clients is easy, give them free… Read more… →

  • Christmas Opening Times 2017

    Christmas and New Year Opening Times Facebook has just asked me if I want to put something on my timeline to say that it is Christmas. Have I missed some days out in a drunken coma?  Is Facebook premature?  Has Jesus altered his birth certificate?  Has Santa finally been and… Read more… →

  • Updates November 2017

    We released today a minor update to Case Centre Pro, rolling up an irritation, some minor feature requests, and an intermittent coding error.  Overall these minor updates will be well received.  Read on if you wish to know the technical changes that were made. Minor Irritation Fixed Over the last year, both… Read more… →

Archives

  • November 2020
  • June 2020
  • March 2020
  • December 2019
  • December 2018
  • June 2018
  • May 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • August 2016
  • July 2016
  • June 2016
  • March 2016
  • February 2016
  • December 2015
  • October 2015
  • August 2015
  • June 2015
  • March 2015
Bespoke software Building Services Maintenance Software Case Centre Pro Case Management Software Case Management System CMS Database Corporate Customer Services Facilities Management Field Service Engineers GDPR Help Desk Software How To Infrastructure IT Support Software Mobile Web App New Features Property Maintenance Software Development Software Maintenance Uncategorised Voodoo Design
© 2025 Case Centre Pro • Built with GeneratePress