Tag Archives: it support software

In supporting the IT support industry, we have a version trailored to meet the needs of any small IT support practice. Case Centre Pro is a cloud based IT support software tool enabling IT companies to track cases and keep in touch with clients quickly easily.

Case Management Remotely Report User Cases

So what do you do when you are sat on beach and an important customer calls you and tells you he has a minor issue with one of his computers? With Case Centre Pro, this is a non issue. Simply go into full customer service mode, thank him for his time in reporting the issue,… Read More »

Case Centre Pro Launch

Mark Andrew Smith Limited today announces that it will rebrand its own help desk support system software and call it Case Centre Pro. Versions There will be a number of versions of Case Centre Pro all focused on particular industry sectors. However, our initial version will be focused on the IT Support industry sector where… Read More »